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如果沒有註冊客服賬號,請參照下邊方法完成註冊:

http://liberta.freshdesk.com/support/solutions

聯繫官方客服中心註冊

1. Finance (金融)

 

#Finance (金融) -> ASAP Cards (ASAP卡):

Activation - PIN (激活 - PIN碼)

Delayed Withdrawl (延遲提現)

Double Payment (雙重付款)

Initial Credit (初始信用)

Lost - Stolen (為失- 被盜用)

Rejected Withdrawal (拒絕提現)

Re-Sending ASAP Card (重新發送ASAP卡)

Withdrawal Request Info (提款申請信息)

 

#Finance (金融) -> ASAP Wallet (ASAP錢包):

Data Change數據更改

Registration Error註冊錯誤

Taxes 稅收

 

#Finance (金融) -> Transfers (傳輸):

Cancelled (取消) 

Delayed (延遲) 

Rejected (拒絕)

 

 

2. Poducts  (產品) 

 

#Poducts  (產品) -> Click Master (點擊大師) :

Double Payment (雙重付款)

Funds - Credits(基金 - 積分)

Rejection Reason (拒絕原因)

Status Info (狀態信息)

Number of Views Issue (流覽次數問題)

 

#Poducts  (產品) ->EasyBarg (易買易賣):

Info (信息)

 

#Poducts  (產品) ->E-Commerce (電子商務):

Info (信息)

 

#Poducts  (產品) ->Gia Gift (抽獎商城):

Funds - Credits (基金 - 信用)

Double Payment (雙重付款)

 

#Poducts  (產品) ->Live Bx (雲儲存空間):

Login Error (登錄錯誤)

Missing Files (丟失的文件)

Upload Issue (上傳問題)

 

3. Customer Care (客戶服務) 

 

#Customer Care (客戶服務) -> Account (帳戶):

Balance Calculation (金額計算)

Cancellation (取消)

Cannot Login (無法登錄)

Captive BalanceInfo (消費錢包信息)

Career Plan (職業生涯規劃)

Data Changes (資料更改)

Downgrade (降級)

Incomplete Address (不完整的地址)

Ownership Transfer (所有權轉讓)

Password - PIN Request (密碼 - PIN請求)

Sponsor exchange (保薦人交流)

Upgrade (升級)

Upload Document (上傳文件)

 

#Customer Care (客戶服務) ->Account Renewals(帳戶更新):

Due Date Of The Account (有關帳戶資料信息)

Procedure (程序)

Renewal Request (續訂請求)

 

#Customer Care (客戶服務) ->Binary - Network(雙軌制 - 網絡):

Incomplete(不完整)

 

#Customer Care (客戶服務) ->Kits (主題包):

Issuance Of The Wrong Kit 發行的錯包

Voucher Issue (激活碼問題)

 

#Customer Care (客戶服務) ->Monthly Contribution (每月供款):

Doubled 增加了一倍

Not Charged 不帶電

 

#Customer Care (客戶服務) ->PGEs (對碰點數):

Not Paid 沒有支付

Points Not Added 不添加點數

 

#Customer Care (客戶服務) ->Residuals(殘差):

Calculation Delay (延遲計算)

Recalculation Request (重新計算請求)

 

#Customer Care (客戶服務) -> Tasks (任務):

Error (錯誤)

Wrong Weekly Payment (每週錯誤付款)

 

 

4. Business Suggestions (業務建議) :

所有Department部門問題選單註解:

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